Effective as of June 30, 2015.
Raymedy respects your privacy. We all want your health and wellness data to stay safe and that’s what we do at Raymedy. Our commitment to you is:
Our privacy policy is below. Please read it carefully.
Raymedy respects your privacy. Please read this privacy policy with care before using the Raymedy service or other services provided by Raymedy or accessible through the service (“Service”).
This privacy policy details which personal data we collect from you in the context of the Service and how we use this data.
By using the Service, you accept this privacy policy and give your explicit, informed consent to Raymedy (Business ID 2502298-6), Apeldoornseweg 47, 6814 BJ Arnhem, Nederland (“Raymedy”) for processing your personal data as stated in this privacy policy.
By accepting the Terms and Conditions you confirm that you are at least 14 years of age. If you are under 18 years of age or otherwise not legally competent to engage in binding agreements, please ask your parent or guardian to complete the registration to the Service on your behalf.
Raymedy service database.
Your personal data is processed so that we can provide and target the Service and enable the delivery of various additional services and equipment by Raymedy or its partners, as well as administer and manage the customer relationships between our customers and ourselves. The personal data is used in order to identify Service users, activate, perform, administer, and invoice the Service and provide information and notifications to customers.
Your personal data may also be used in planning and developing our business operations and services, as well as for analyzing the services provided by Raymedy and its partners. Personal data may also be used for investigation and monitoring purposes in cases of misuse.
You can submit certain data to the Service yourself, such as your email address, age, gender, country of domicile, height and weight, and information regarding your lifestyle, including exercise, alcohol consumption, smoking and the like. We may also generate analytical data for you based on this information and your interactions with the Service either directly or by means of the add-on services and equipment you have taken into use.
Payment information. We may also collect your payment information that is related to purchases you have made through the Service for the sole purpose of payment processing activities.
Connected devices and services. If you choose to connect a device or add-on service to the Raymedy Service, we may collect the data that you have allowed such device or add-on service to share with us. For instance if you connect the Beddit sleep device, we may collect your sleep measurements from Beddit or if you link a social media service to the Raymedy Service we may collect your profile information and other data you choose to share with us from that service.
Location data. We do not collect your exact geo-location information without your consent (such as GPS).
Analytics data. We may also collect information that does not enable direct identification. Such information may include user statistics and details of your device (IP address, device IDs, platform information, and similar) and your approximate location based on your IP address or Mobile Country Code. We treat this information as non-personal data.
We may use subcontractors to perform the tasks outlined in this privacy policy.
Raymedy and its partners may use cookies, pixel tags, web beacons, or similar technologies in the context of the Service. Cookies are small pieces of data stored on your device, which enable Raymedy to improve your user experience of the Service in the following ways, for example:
In a mobile application:
In a web interface:
If you have disabled cookies on your browser or otherwise, some parts of the Service may not function properly.
We will not disclose your personal data to third parties unless:
The Service may contain functions that rely on generating non-personalized and structured statistics for Service users. Such functions include training statistics compilations, to which users may compare their own results in the Service. These compilations may rely on data collected from you. However, we do not disclose data that identifies you in the context of these functions or otherwise, unless you have specifically agreed to the disclosure of such data.
We may use subcontractors for the provision and execution of the Service in order to offer a better Service. For this purpose, your personal data may be transferred to our subcontractors and to Raymedy’s partners to the extent necessary for the performance of the Service. Such cases include the storage of data on third party servers (we use Amazon Web Services, a US/EU Safe Harbor certified hosting provider) or analysis of Service usage.
Please note that your information may also be transferred to countries outside the European Economic Area, where similar privacy and data protection laws may not be in existence. However, in such cases we seek to ensure adequate protection by requiring appropriate privacy compliance from our partners (through for example US/EU Safe Harbor mechanisms). By using the Service you consent to such disclosure.
We comply with generally accepted online privacy standards and have taken steps in order to ensure the security of personal data collected in compliance with this privacy policy. Your personal data can only be accessed by individuals who need to process your data for the performance of their work duties.
Although we comply with the principles stated above and store your personal data in secure operating environments on firewall-protected servers, no system is absolutely watertight and therefore we cannot guarantee the security of your data.
You may access, revise, and rectify your own information and permissions for linked devices and services by logging into the Service. If you wish to cease using the Service, you may delete your account in the Service, thus rendering your account anonymous. In this case we store some of your data, such as health and analytics data, in a form that does not enable identification.
We may periodically make amendments to this privacy statement, so we encourage you to check the latest version regularly at www.raymedy.com. Continued use of the Service after an update is construed as acceptance of the amended terms and conditions.
If you have any questions or comments, please contact us at Raymedy, Apeldoornseweg 47, 6814 BJ Arnhem, Nederland, or by email at support@raymedy-china.com.